Solutions That Work
The OPAL Group provides world-class software products to fit the needs of businesses. In addition, our custom software and integration services can create the products that will maximize your company's efficiency and profits.
- On-demand Gift Certificate and Coupon System
A branded small and mid-sized retailer Gift Certificate and Coupon issuing and redemption system. Sales processed through your existing POS or an online storefront (including common storefronts like PayPal and Yahoo!), and issued automatically upon order receipt. Tracks customer information for marketing purposes, and manages redemptions, expirations and even interest charge deductions as required by law. Low set-up fees and NO transaction charges, unlike branded gift card systems. - OPAL:Tracking
Our premiere customer and sales management system. Integrates with most major Accounting and ERP systems, and provides a wealth of tools for managing customers, products and suppliers in a multi-view environment. Provides accurate systems for projecting accruals, linking third-party costs to customers for effectively determining Customer Profitability, and much more. Designed for Food & Consumer Products companies, or any manufacturer, distributor or supplier working with the retail or grocery trade. - OPAL:Trade Spending
The OPAL Trade Spending System accurately tracks Trade Promotions and other periodic promotional activities, linking costs directly with the outgoing orders, and efficiently auditing and managing incoming deductions from your customers. Integrating with most major Accounting and ERP systems, the Trade Spending System provides a fast, easy-to-use interface for collecting, managing and approving promotional plans, and forecasting total-period spending based on linked orders and expected deductions. This system is designed to keep up with the constantly changing policies of the retail trade, and has a proven track record of delivering immediate results in spending effectiveness and unauthorized deduction tracking and collection. - Profitability Manager
Has your company ever made a sale that looked great on paper, but after all of the associated costs were tallied, you ended up losing money on the transaction? Worse yet, are you making unprofitable sales but don't have the necessary tools to figure out how to stop the bleeding? The OPAL Profitability Manager provides the tools necessary to manage and track all of the costs associated with doing business in today's retail trade, and integrates with most major Accounting and ERP products to eliminate time-consuming double entry of data. By tracking everything from Slotting and Cost of Goods Sold, to Freight, Pallet and Lumper fees, to Brokerage, Royalties, Damages, Returns and much more, you are given an accurate picture of where your profits are being made (or lost), on a per-customer, per-product and per-time period basis. Further, powerful forecasting and projection methods give you an accurate representation of where you will be at the end of a given period, allowing you to change tactics before it's too late. - OPAL:Volume Planning
Today's manufacturers and suppliers face the need to manage complex finances and inventories, and different people in the same company will frequently disagree on how to project volumes. Further, different volume projections may be appropriate for use in different ways. Your sales volume forecast may set the goals for your sales team, while your production volume forecast ensures that just the right amount of inventory is on-hand at the appropriate time, and your financial forecast ensures that you are appropriately covered when the bills come in. OPAL Volume Planning tracks all of these and more, allowing a real-time collaboration between the various participants both in your company and beyond, such as brokers and distributors. The system generates accurate projections based on criteria you specify, and allows managers to sensitize forecast numbers at several levels in order to use both historical experience, and the real-time expertise of your managers to generate the most accurate and appropriate volume numbers for your business. - Secure Web-based Reporting Engine
Many products currently on the market allow you to export reports to the Web. However, these products only provide snapshots of data, or when real-time reporting is required, provide only "yes/no" security, forcing you to create and maintain hundreds of individual reports for use by your Sales force, Financial team, Managers, and external partners like Brokers, Suppliers and even Customers. ERP systems providing the powerful reporting flexibility you need can cost hundreds of thousands of dollars to purchase and set up. The OPAL Secure Web Engine provides a lightweight cost-effective solution for generating powerful web-based reports in Real Time, from thousands of different data sources. The OPAL Engine can even combine disjoint data sources to create a single real-time report where some of the data may come from a SQL-based Server, while other data comes from an Excel Spreadsheet, or even flat text files. Our powerful yet flexible security subsystem ensures that each user sees only the data they are permitted to see, and your data is encrypted in-transit to prevent interception by any third parties. This system forms the core of our Tracking and Trade Spending system reporting, but is in use by a variety of clients for uses ranging from tracking employee time and productivity to managing consumer complaints and providing customer service feedback.






