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A list of our Business Process Outsourcing Services can be found here: Business Process Outsourcing

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The OPAL Group management team provides personalized service to clients both through its first-hand cache of knowledge and skills and through its broad range of industry-wide network connections. Partners Jim V. Kilmer and Mary Jane Petrusky provide leadership and coordinate the activities from the Pittsburgh, PA office.

James Kilmer Sr.

With over 32 years of business experience the food industry, consumer products, and retailing, Jim knows how to bring a product to market on time and on budget. His range of experience is exceeded only by his passion for getting the job done. As he says, "Whether it's research to determine the merits of a business idea or an extensive and complex financial model to assist in decision making, I and my associates enjoy acting in a support role to key decision makers to enable them to achieve success."

Mary Jane Petrusky

A hands on manager, Mary Jane provides valuable insights to profit improvement, team building and employee evaluation and training. Her training includes an extensive list of highly specialized food industry and human relations subjects. In addition to handling the administrative duties of the firm, she is an artful researcher. Mary Jane can provide data and analysis to enable both a macro and micro perspective on your business building activities.

Technology Services

The OPAL Group has a team of Managers with diverse skills to custom develop software to improve the efficiency of your operations. Our Technology Services group works closely with our Business Process Outsourced services group to deliver cost effective and efficient solutions to your needs.


The OPAL Group has both a full and part time staff with extensive experience working with retailers throughout North America to serve our clients' needs.

Network of Other Providers

We work with and recommend other outsource service providers in fields we do not specialize in.

- For package design and development of sales brochures and other collateral materials, see: DGG Advertising

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Outsourced Services Division | Technology Division | The OPAL Group | 71 McMurray Road, Suite 104 | Pittsburgh, PA 15241 | 412.854.9012   Site Map